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How can I help meet the needs of parents with communication support needs?

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Service managers and commissioners

Service managers and commissioners can:

  • speak to local speech and language therapy services to ensure appropriate training is made available to staff
  • ensure services are accessible to all, relevant to vulnerable families and consistent with public sector policy commitments
  • ensure public health campaigns and information on services are accessible to those with a range of communication support needs

Midwives, GPs, Health Visitors, practice nurses

Engagement with health services can be difficult for those with CSN.

Midwives, GPs, Health Visitors and Practice Nurses can assist by:

The Teach-Back Technique (PDF: 360kB) can also be used to help ensure that important information that has been conveyed to someone has been adequately understood:

For information on local Speech and Language Therapists and services, you may wish to contact the Royal College of Speech and Language Therapists in Scotland. Email kim.hartley@rcslt.org or call 0131 226 5250 for more information.

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Voluntary sector workers and managers

Voluntary sector agencies can:

  • ensure staff are appropriately educated and trained to be able to recognise and work with individuals with CSN and make information available in a variety of formats - see the Early Years Information Pathway (external link)

Voluntary workers may also wish to speak to their local speech and language therapy service for support in identifying and working with people with CSN.

 

The 'Teach-Back Technique' (PDF: 360kB) can also be used to help ensure that important information that has been conveyed to someone has been adequately understood.

For information on local Speech and Language Therapists and services, you may wish to contact the Royal College of Speech and Language Therapists in Scotland. Email kim.hartley@rcslt.org or call 0131 226 5250.

Interventions that can improve the position of parents with communication support needs

Communication Forum Scotland has produced an online toolkit to help workers and others communicate more effectively with people who have communication support needs.

The Scottish Comission for Learning Disability has published good practice guidelines for supporting parents with learning disabilities (external link).

NHS Health Scotland also offers accessible resources (external link) which can be given to parents with learning disabilities during pregnancy.

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